All orders are eligible for free shipping Australia-wide.

Once your order has been placed, each piece is printed, and/or hand-framed, and safely packaged by our professional specialist partners.
All parcels require a signature on delivery (if the customer requests 'Authority to Leave' the customer is responsible for any loss, damage or theft of the parcel).
All items are produced on a made-to-order basis. When selecting the framing option, please allow 2-3 weeks production, with print-only orders turnaround being 3-5 business days.
Shipping time-frames vary depending on your location. We estimate this at 2-10 business days. The customer will be provided tracking information once order is dispatched.
Please note: packaged items over 100cm cannot be delivered to Post Office boxes.

As our prints and frames are all custom-made, we do not accept returns for change of mind purchases. Please choose carefully.

If an order arrives damaged the item will be replaced by the sender under the terms outlined below:
Photo evidence MUST be provided of both the damage to the exterior packaging AND evidence of damage to the item itself.
Returns claims for damaged items must be submitted within 24 hours (1 business day) of receiving the item.
Please forward all returns claims to northernexposure.supply@gmail.com clearly stating the order no, reason for the return, and your customer name.